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List component - Double sort on columns

Question asked by Earamendi on May 16, 2018
Latest reply on Jun 4, 2018 by Earamendi

Hi there, how are you?

 

A client would like to have a "List component" with several columns, in which they want to have a double sort, one for "Time Since Modified (Days)" and other for "Time Open (Days)", for which the first sort should be for tickets that has more days since the last modified and then, a second sort for the oldest tickets.

 

Maybe an image would be better, this is how they would like the grid

 

    

TKT NumberTime Since Modified (Days)Time Open (Days)Assignee
26070John
36070John
46068Sara
56062Sara
64560Elizabeth
13290Elizabeth
73233George
83233George
92122George

 

 

The thing is, that when I try to make a double sort editing the columns, even though I can add several Columns to the Sorting options, and selecting them the order that should be the sort, it doesn't work, it only uses the first option on the "Sorting"

 

 

Is it possible then to make a double sort? If so, how it would be? Am I missing some step here?

 

PS: The product is Xtraction (the one I'm trying to make the dashboard) connected to CA Service Desk Database.

 

Thanks for any help.

 

Regards

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