CA Service Management

  • 1.  Change WF Task Site-Defined Condition

    Posted May 17, 2018 03:48 PM

    We are dealing with a condition that allows a Status transition in Change Order from "Approval" to "Implementation under a certain  WF Task Status "Complete-Accept".

    The problem is thar the condition macro is not allowing the change status transition in any way, even with all WF tasks in "Complete-Accept" condition.

    I am posting the Print screens from the definitions.

    Transition:

    Condition:

    Atomic condition:

    Change Order Example:



  • 2.  Re: Change WF Task Site-Defined Condition

    Broadcom Employee
    Posted May 17, 2018 04:18 PM

    Michel, I saw the same thing too here. I think it could be a bug that SDM allows you to add a WF task condition to the change order status transition...the status in the condition refer to wf task and I am even sure which wf task it refers to. My understanding is chg order status transition should not allow you to have a wf task condition. Maybe open a Support case? Thanks _Chi