Clarity

  • 1.  Find out who retried an error process

    Posted May 18, 2018 10:32 AM

    CA clarity PPM How to find out who retried an error process. Any table to look into? bpm_run_process table doesn't have this information



  • 2.  Re: Find out who retried an error process

    Broadcom Employee
    Posted May 18, 2018 10:48 AM

    Hi Sravani:

    You posted in APM instead of PPM (corrected). Please post in the proper community to ensure timely answers.



  • 3.  Re: Find out who retried an error process

    Posted May 18, 2018 11:00 AM

    Hi German,

     

    My intention is to post in PPM only. My question is regarding CA Clarity PPM tool.

     

    Thanks,

    Sravani

    PPM Optics Technical Support

    Mobile-9700705632, Office-04030835357



  • 4.  Re: Find out who retried an error process

    Posted May 18, 2018 11:01 AM

    Hi German,

    My intention is to post in PPM only. My question is regarding CA Clarity PPM tool.



  • 5.  Re: Find out who retried an error process

    Posted May 18, 2018 03:49 PM

    Good question Sravani. 

    If the process has multiple steps, I guess, we may be able to get the details looking at the "initiated by" column in BPM_RUN_STEPS table. It would be nice to know if the information is readily available in any logs