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Disabling automatic cleaning of CDM probe critical alarms

Question asked by SandroAlves on May 20, 2018
Latest reply on May 24, 2018 by DavidM

Hello friends,

 

we have suffered with many alarms and we know we can adjust the samples or the time, but that has not been solved.

 

Even more with the implementation of automatic alarm send, the quality of the alarms needs to be very accurate.

 

I would like to disable the automatic cleaning of critical alarms from the CDM probe and only after the NOC team clears the alarms will they increase the count.

 

I know I can use the Accept automatic acknowledgment of alarm (NAS) option, however this will affect all my other alarms.

 

Anyone have any idea what we can do?

 

Thank you.

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