IT Process Automation

Hi Forum

I have a requirement of parsing the emails based on the from and specific content in message body it will be forward to specific Person/DL which can be found from a excel or database table. Pls suggest if any one done such test case please forward to me .

Regards

Dambaru

You should be able to accomplish this with mail triggers.  You can read more here:

How File and Mail Triggers Work - CA Process Automation - 04.3.02 - CA Technologies Documentation 

Additionally, once the Trigger has initiated a Process, you can use the following to help filter the messages:

How to use the Message Filter Criteria to retrieve - CA Knowledge 

Then you can use Javascript in a pre or post execution filter to pull contents from the email and set it as a dataset value which could then be used later in the process, for example to assign a Task to a particular person based on the email details.

Hi Support

if some one has already done similar work then share the workflow so that it will be help me for quicker design .

if anyone has done email parsing then share the workflow ..which will be definitely help .