AnsweredAssumed Answered

Unable to do RDP/SSH session from my computer. but with same credentials able to do RDP/SSH from another laptop

Question asked by dinakar_apk on May 21, 2018
Latest reply on May 21, 2018 by prira01

Hi,

 

From my computer, using PAM, I am unable to connect to target servers (RDP/SSH). But with the same PAM userid/password, I tried to login to PAM from my colleagues laptop, RDP and SSH session works.

 

This behaviour is the same when I use IE/Chrome or Windows client. I get the below error message.

 

Its strange. I have tried uninstalling PAM client, restart my computer, install latest java (or whichever is supported by PAM 3.1.1.71), installed the PAM client again. But still the same issue. Kindly help. I believe the same issue might occur for the end users. So I want to know what was the issue and how can it be resolved.

 

================================

Error type: RdpException.
Error message: Connection refused when trying to connect to 127.0.0.200 on port 52357.

Stack trace:
com.ca.xsuite.app.rdp3.client.handler.TCPStreamHandler.connect(Unknown Source)
com.ca.xsuite.app.rdp3.core.layer.ITULayer.connect(Unknown Source)
com.ca.xsuite.app.rdp3.client.app.RDesktop.main(Unknown Source)
com.ca.xsuite.launcher.a.n.run(Unknown Source)
java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
java.lang.Thread.run(Unknown Source)

Cause:
Error type: ConnectException.
Error message: Connection timed out: connect.

Stack trace:
sun.nio.ch.Net.connect0(Native Method)
sun.nio.ch.Net.connect(Unknown Source)
sun.nio.ch.Net.connect(Unknown Source)
sun.nio.ch.SocketChannelImpl.connect(Unknown Source)
com.ca.xsuite.app.rdp3.client.handler.TCPStreamHandler.connect(Unknown Source)
com.ca.xsuite.app.rdp3.core.layer.ITULayer.connect(Unknown Source)
com.ca.xsuite.app.rdp3.client.app.RDesktop.main(Unknown Source)
com.ca.xsuite.launcher.a.n.run(Unknown Source)
java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
java.lang.Thread.run(Unknown Source)

================================

Thanks in advance.

dk

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