Application Lifecycle Conductor

  • 1.  Reports preview error

    Posted May 21, 2018 03:40 PM

    Please your help on this...

     

     

    This screen appears when we try to preview a report from ALC Birt Report Designer. We are using ALC 3.0.3 (updated from 3.0) this is a new installation.

     

    Any suggestion?

    Regards,

    JOHN



  • 2.  Re: Reports preview error

    Posted May 23, 2018 09:57 AM

    Support case opened 1094088 for follow-up.



  • 3.  Re: Reports preview error

    Posted May 23, 2018 10:50 AM

    We tried some actions, those that have apparently worked are:

    - Downgrade jdk-8u172 to jdk-8u65

    - Install Mozilla Firefox and make it the preferred external browser from "Web Browser Preference" settings.

    Regards,

    JOHN



  • 4.  Re: Reports preview error

    Posted May 23, 2018 10:52 AM

    We tried some actions, those that have apparently worked are:

    - Downgrade jdk-8u172 to jdk-8u65

    - Install Mozilla Firefox and make it the preferred external browser from "Web Browser Preference" settings.

    Regards,

     

    It is important to clarify that we have some similar environments and nothing similar has happened to us.

     

    JOHN