DX Unified Infrastructure Management

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  • 1.  Integration between UIM DXI and SOI on premise

    Posted May 23, 2018 07:03 AM

    Hello Team,

    I should configure the integration between UIM in SaaS (IM DXI) and SOI on premise, using UIM connector.

    Is it possible? Is there anyone who has already done it?

    Any suggestions is appreciated.

     

    Best Regards

    Claudio



  • 2.  Re: Integration between UIM DXI and SOI on premise

    Broadcom Employee
    Posted May 24, 2018 05:37 AM

    Hi Claudio, 

     

    I'm not sure if this is possible or supported, reviewing the following docs do not confirm either: 

     

    UIM Connector 3.9.0 - https://docops.ca.com/soi-connectors/ca-unified-infrastructure-management-uim-connector-3-9-0 
    CA Service Operations Insight Connectors - https://support.ca.com/us/product-content/recommended-reading/technical-document-index/ca-service-operations-insight-connectors.html 

     

    Brahma, Britta_Hoffner - Can you confirm if this is possible please? 

     

    Many thanks, 

    Ryan 



  • 3.  Re: Integration between UIM DXI and SOI on premise

    Posted May 25, 2018 05:18 AM

    Thanks Ryan



  • 4.  Re: Integration between UIM DXI and SOI on premise

    Broadcom Employee
    Posted May 24, 2018 07:23 AM

    Hello Claudio, I´m not very familiar with UIM Saas but I think you are able to install a robot on a server outside of Saas to connect to your primary hub. If this is the case you can install the UIM connector on this robot to be able to retreive the Alarms from the Catalyst Alarm Queue on the primary hub and the CIs from the UIM database and publish the data into SOI.

     

    Kind regards,

    Britta Hoffner

    CA Support



  • 5.  Re: Integration between UIM DXI and SOI on premise
    Best Answer

    Posted May 25, 2018 05:27 AM

    Thanks Britta,

    I spoke with PM, this integration have to be built, it's not available OOTB.

     

    Claudio



  • 6.  Re: Integration between UIM DXI and SOI on premise

    Broadcom Employee
    Posted May 25, 2018 07:39 AM

    Hello Claudio, thanks for this information. So we should create an ideation for this here in the community. I will mark this thread as answered.

     

    Kind regards,

    Britta