I should configure the integration between UIM in SaaS (IM DXI) and SOI on premise, using UIM connector.
Is it possible? Is there anyone who has already done it?
Any suggestions is appreciated.
I spoke with PM, this integration have to be built, it's not available OOTB.
I'm not sure if this is possible or supported, reviewing the following docs do not confirm either:
UIM Connector 3.9.0 - https://docops.ca.com/soi-connectors/ca-unified-infrastructure-management-uim-connector-3-9-0 CA Service Operations Insight Connectors - https://support.ca.com/us/product-content/recommended-reading/technical-document-index/ca-service-operations-insight-connectors.html
Brahma, Britta_Hoffner - Can you confirm if this is possible please?
Hello Claudio, I´m not very familiar with UIM Saas but I think you are able to install a robot on a server outside of Saas to connect to your primary hub. If this is the case you can install the UIM connector on this robot to be able to retreive the Alarms from the Catalyst Alarm Queue on the primary hub and the CIs from the UIM database and publish the data into SOI.
Hello Claudio, thanks for this information. So we should create an ideation for this here in the community. I will mark this thread as answered.
Retrieving data ...