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webMethods Integration Server Stall Count Not Showing

Question asked by mparikh72 Champion on May 24, 2018
Latest reply on May 25, 2018 by musma03

My customer is seeing the stall count under the "Error" tab in the investigator (wMIS9.12



But in the stall count metric......there is no spike and it shows zero 


The agent config shows the following property setting:





So, why is it not showing in the metrics. B/c my customer has setup an alert based on the alerts he even though the stall count did occur, he won't get that alert email.


Thanks in advance for all your help