I have installed CABI JasperReport 6.3.0 on Windows Server 2012 R2 with database MS SQL 2012 and I have CA Service Management 17.0 are installed on same server and same database server.
I configured sdm_ds data source using servicedesk user credential, the connection test is failed. I'm not sure what happened because I can login to SDM and USS with servicedesk user credential.
I attached capture screen in attachment.
Thanks and Regards,