Patrick-Dussault

Tech Tip : CA Single Sign-On : SecureRedirect webapp error

Discussion created by Patrick-Dussault Employee on May 25, 2018
Latest reply on Jul 30, 2018 by Patrick-Dussault

Issue:


We're running CA Access Gateway (SPS), when user access a resource
protected with Openid Connect, at the first request the user is
redirected, as explained in the documentation, to the authentication
page that protects / Affwebservices / secure / secureRedirect. But
after entering the authentication data, he receives an error.

 

FWSTrace.log

 

[05/23/2018][08:54:55][7228][1900][][FWSConfigurationManager.java][initializeResourceDirectory][Cannot
set resource path used to display error messages; Likely caused by
uninitialized NETE_WA_ROOT environment variable]

 

[05/23/2018][09:13:29][7228][5572][610c7b97-d9ab1f07-19230f43-76119b33-7e7a2c6e-0c][SecureRedirect.java][doGet][Transaction
with ID: 610c7b97-d9ab1f07-19230f43-76119b33-7e7a2c6e-0c
failed. Reason: SERE_GET_EXCEPTION]

 

[05/23/2018][09:13:29][7228][5572][610c7b97-d9ab1f07-19230f43-76119b33-7e7a2c6e-0c][SecureRedirect.java][doGet][Exception
caught in class
com.netegrity.affiliateminder.webservices.SecureRedirect, method
doGet: com.netegrity.siteminder.agentcommon.utils.k: .]Failed to
decrypt

 

How can we solve that ?

Environment:

 

Policy server 12.8 on Windows 2016 R2;
SPS (Access Gateway) 12.8 on Windows 2016 R2;

Resolution:


- Make sure that the CA Access Gateway (SPS) JDK has the JCE patches
set;

 

Install CA Access Gateway
https://docops.ca.com/ca-single-sign-on/12-8/en/installing/install-ca-access-gateway

 

- Make sure that the Environment variable NETE_WA_ROOT is set properly
before starting the CA Access Gateway (SPS);

 

KB : KB000097690

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