CA Service Management

  • 1.  sfHier and sfDropDown for customized table in r17

    Posted May 28, 2018 03:11 AM

    I have sfHier and sfDropDown customized columns in list_cnt.htmpl,  related to customized table with persistent_id  as foreign key, and sym as common attribute in Service desk release 12.6. I'm getting sym values from the customized table in the list.

    After upgrade to release 17.1, instead of sym value in sfHier and sfDropDown list for existing customized tables,I'm getting 0 and 1 - delete_flag values.

    Also, I'm not able to get sym values in sfHier and sdDropdown list neither for newly created customized tables with persistent_id as  RELATTR in release 17.1.

    If someone has some experience with this issue, please help.

     

    regards,

    Boris Isakovic

    bisak@informatika.com

     



  • 2.  Re: sfHier and sfDropDown for customized table in r17

    Broadcom Employee
    Posted Jun 05, 2018 10:02 AM

    Hi Boris,

     

    If you use "id" as the Foreign Key does it display properly?

     

    Thanks,

    Scott