Hi Paul,
Thanks for your reply....
I already checked the compatibility and suggested to go for an upgrade as the version upgrade. However, due to large environment they still are using 12.9 and might take sometime to switch.
As they use Support auto for few important functions they want if there is any workaround for sometime.
It will be a good help if someone already faced this issue and got some fixes.
Regds,
Ashutosh.