CA Service Management

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  • 1.  CABI 4.1 Change prompt Imput Value

    Posted May 28, 2018 03:13 PM

    Hi Team!

     

    I have seen that when I refresh the data on CABI 4.1 since the web browser (like Chrome, IE, Opera) the user prompt imput has changed, for example I set the open date (start) 24/05/2018 12:00:00 AM and Open Date (End) 25/05/2018 12:00:00 AM and then I see the value on the report: open date (start) 24/05/2018 11:00:00 AM and Open Date (End) 25/05/2018 11:00:00 AM. But this only happens when I consult the report on a web browser, on the rich client this not happened. 

     

    The time zone of the server that CABI, DB, SD and my pc is the same. 

     

    Any Idea?

     

     



  • 2.  Re: CABI 4.1 Change prompt Imput Value

    Broadcom Employee
    Posted Jun 05, 2018 09:54 AM

    Hi Wicner,

     

    If you login to the BI Launchpad, Preferences -> Locales and Timezones, is the Current Time Zone option set to your time zone?

     

    Thanks,

    Scott



  • 3.  Re: CABI 4.1 Change prompt Imput Value
    Best Answer

    Posted Jun 05, 2018 12:01 PM

    Hi!

     

    The error is a Known issue ( date selection error BI4 infoView ) 

     

    Following are the fixes for Business Intelligence Platform 4.1

    • BI 4.1 SP01 Patch05
    • BI 4.1 SP02 Patch01
    • BI 4.1 SP03
    • BI 4.1 SP03 Patch1
    • BI 4.1 SP04