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Most simple way to enable support automation

Question asked by Jorch on May 28, 2018
Latest reply on May 29, 2018 by Jorch

We have a running instance of SDM 14.1. I'm currently following the documentation in order to enable support automation. I thought everything was done according to the configuration docs, but I realized first I need to enable de support automation application. As far as I've seen, I need to use pdm_configure. But, there doesn't seem to be a way to run it in a way that adds the missing feature, but instead I need to go through all the configuration steps, like it was a new install. Is there some documentation which describes how to do this modification with the least possible risk to all the current configuration? I found a video on CAs YouTube channel but it assumes you already got to the screen in pdm_configure where support automation is configured.

 

Is there some way to add support automation features without going throught the full configure process?

 

Best regards

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