DX Unified Infrastructure Management

  • 1.  IBM_SVC Probe Issue

    Posted May 29, 2018 01:51 AM

    I am configuring some storage devices in IBM_SVC probe. In starting I got to know that it can be monitor through SM-IS appliances which is for managing IBM storage devices like V-center server. 

     

    Now, we have added some storage devices directly into IBM_SVC. It's showing values over there which are being captured wherein it's not showing below parameters even after being a part of template which is being applied on that devices. 

     

    * Disk capacity
    * Used space
    * Free space

     

    Can anyone suggest something ?

     

    Thanks, 

    Aditya 



  • 2.  Re: IBM_SVC Probe Issue

    Posted Jun 01, 2018 01:31 PM

    Aditya,

     

    It could be that device side it still needs to be enabled for reporting.

     

    The probe is just sending commands via the IBM CLI and it could be the command is completing but getting no data back. To see the results set this and the command results will be saved to files in the probes Output subfolder. .

     

    raw configure
    setup
    save_command_output = true



  • 3.  Re: IBM_SVC Probe Issue

    Posted Jun 15, 2018 01:23 AM

    Thanks David for the suggestion. 

     

    Will surely check and update 

     

    Thanks!

    Aditya 



  • 4.  Re: IBM_SVC Probe Issue

    Posted Jun 15, 2018 08:37 AM

    Aditya,

     

    Perhaps this is applicable from the release notes:

    Removed the following unsupported monitors from the probe interface. For more information, see the Upgrade Considerations section.

    • mDisk Monitors: Support case number 618921
      • %Free: QOS_STORAGE_MDISK__PERCENT_FREE_CAPACITY
      • %Used: QOS_STORAGE_MDISK__PERCENT_USED_CAPACITY
    • vDisk Monitors: Support case numbers 636181, 611310
      • %Free: QOS_STORAGE_VDISK__PERCENT_FREE_CAPACITY
      • %Used: QOS_STORAGE_VDISK__PERCENT_USED_CAPACITY


  • 5.  Re: IBM_SVC Probe Issue

    Posted Jun 19, 2018 02:03 AM

    Hello David, 

     

    We are not getting anything in output directory since we have configured storage devices as GUI based instead of CLI in ibm_svc probe on port 5989. 

     

    We are getting below mentioned message in ibm_svc log file . 

     

    [Data Collector - 192.168.179.137, ibm_svc] Data point lookup failed for '"ESC:VDISK:192.168.179.137:VDISK|2"."PercentFreeCapacity"', will attempting to use raw data value for display

     

    [Data Collector - 192.168.179.137, ibm_svc] Failed to collect data for monitor '62.% Used'. Updated value will not be available.: Lookup failed for value of monitor '"ESC:VDISK:192.168.179.137:VDISK|62"."PercentUsedCapacity"'. GUI will not display current value or severity. Will try again next polling cycle.

     

    [Data Collector - 192.168.179.137, ibm_svc] no value found for monitor "ESC:VDISK:192.168.179.137:VDISK|60"."PercentUsedCapacity" on parent idsProbe:192.168.179.137:VDISK|60

     

    Please assist. 

     

    Thanks, 

    Aditya



  • 6.  Re: IBM_SVC Probe Issue

    Posted Jun 19, 2018 08:50 AM

    Aditya,

     

    Oh, OK, then you will need a different way to collect metrics.

     

    From the probe documentation:

    The probe uses SMI-S provider and Command Line Interpreter (CLI) to retrieve monitoring information. The information includes status, configuration, and statistics data of the IBM SVC or V7000 storage system. The probe supports user authentication through SSH only. So, you require a password or a valid SSH key file to access CLI.



  • 7.  Re: IBM_SVC Probe Issue

    Posted Jun 20, 2018 01:32 AM

    Thanks David, 

     

    Customer has specific requirement to show capacity/used/free space of a particular disk in storage device which is ideally not supported in IBM_SVC probe. 

     

    As of now we have configured storage devices on 5989 port in probe since it's not connecting on 22 port in CLI mode, however we are able to take ssh session to that storage device. 

     

    * it's showing error while connecting on 22 port . is there anything needs to configure on device end ?

     

    * Will IBM_SVC probe expose all required metrics if we are able to connect storage device on 22 port instead of 5989 port or we have to think other workaround to fulfill this requirement. We don't have SMI-S provider in place 



  • 8.  Re: IBM_SVC Probe Issue

    Posted Jun 20, 2018 01:34 AM

    Yu_Ishitani, Please help. 

     

    Thanks,

    Aditya 



  • 9.  Re: IBM_SVC Probe Issue

    Posted Jun 20, 2018 08:46 AM

    Aditya,

     

    Since cli is not an option, the ibm_svc probe is also not an option. This is in the probe documentation.

    Also note from the release notes:

    1.10

    What's New:

    • The probe always generates QoS messages for the total capacity of the storage server.
    • Removed the following unsupported monitors from the probe interface. For more information, see the Upgrade Considerations section.
      • mDisk Monitors: Support case number 618921
        • %Free: QOS_STORAGE_MDISK__PERCENT_FREE_CAPACITY
        • %Used: QOS_STORAGE_MDISK__PERCENT_USED_CAPACITY
      • vDisk Monitors: Support case numbers 636181, 611310
        • %Free: QOS_STORAGE_VDISK__PERCENT_FREE_CAPACITY
        • %Used: QOS_STORAGE_VDISK__PERCENT_USED_CAPACITY