Hi there:
I've created a small checklist of things for you to review:
- Have you added the required "Set as Portal Published Fragment" assertion on the top of the Policy Template Fragment?
- Have you encapsulated your fragment as a "Encapsulated Assertion"?
- Have you waited for the sync window? (defined in the Gateway "Scheduled tasks")
After checking those items, if the problem persists, would be useful to give us more details... Also, a good idea is to check how the Standard Policy Templates are built.
Looks like we have a starting point here...