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Domain Install - The instance name contains unsupported characters or exceeds the maximum allowed length

  • 1.  Domain Install - The instance name contains unsupported characters or exceeds the maximum allowed length

    Posted May 30, 2018 09:01 AM

    WinOffline was inadvertently executed on the server.

    Uses a Remote database and it was not touched. 

    Reinstalling Domain. 

    The install fails after pressing Next in the Configure Microsoft SQL Server MDB.

     

    The message is:

        The instance name contains unsupported characters or exceeds

         the maximum allowed length. Please provide a different database instance. 

     

    I can connect with the Datasources (ODBC) utility.

    The database was accessible from the same machine on the same server.

     

    What am I missing?

    Please advise,

    Jeff



  • 2.  Re: Domain Install - The instance name contains unsupported characters or exceeds the maximum allowed length

    Posted May 30, 2018 11:44 AM

    Jeff-- recommend you get a support case opened, and we jump on a WebEx for this.  Often times the messages returned by the installer are misleading to the actual problem.  We'll probably need to check out the logs in %temp%.  So in the least maybe open a case and attach a ZIP of %temp%, otherwise let's do a WebEx...

     

    -Brian