AnsweredAssumed Answered

Auto assignment not working.

Question asked by La-Qa on May 30, 2018
Latest reply on May 30, 2018 by Chi_Chen

Hello Team

 

We have location Field available on Employee incident page for the users to log ticket by selecting their location

 

In each location, we have an auto assignment group so that any user from any location log ticket then the group will auto populate based on location.But this is not happening.....please guide what im missing...

 

Thanks

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