Clarity

  • 1.  Can an automated email be sent out when a project is closed?

    Posted May 30, 2018 10:54 AM

    Can an automated email be sent out when a project is closed? This question is for both PPM 15.3 and PPM 15.4.



  • 2.  Re: Can an automated email be sent out when a project is closed?
    Best Answer

    Posted May 30, 2018 11:00 AM

    Hi Bob,

    I believe you would be able to do this by creating a process that is invoked by an "update" which would have a condition on it such that the status was updated to closed, and have it act upon that to send out a notification.  I have not tested this myself, but I believe it would work.    The information here regarding the creation of a process may help:

    https://docops.ca.com/ca-ppm/15-4/en/administration/configure-processes#ConfigureProcesses-ProcessesandObjectTypes 

    Thanks,

    Jon I.



  • 3.  Re: Can an automated email be sent out when a project is closed?

    Posted May 30, 2018 11:06 AM

    Thanks, Jon! It looks like a long read, but I'll dig into it.

     

    - Bob