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Xtraction - Close By field On incident dashboard

Question asked by Sikander-lasani on Jun 1, 2018
Latest reply on Aug 1, 2018 by Sikander-lasani

Dear Team

 

I want to add the field 'Close By' for Incidents ticket  which should contain the analyst name who close the incident. for this i have   just modifed this log analyst text to 'close by' and tried to add this on dashboard. but it doesnt show the correct record..also once this added to dashboard.. duplication happen on some of the incidents.

 

Then i tried to add the same expression on Request object (datasoucre--> servicedes--->views-->indents-->tables-->request) but then dashboard gives error.

 

How to achieve this request so that Close by field contain correct analyst name who close .

 

Thanks

 

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