Hi there, not sure why it wouldn't have been received - but I checked logging and don't see a password reset was ever requested. I just sent the user a new one, will you please have the user check their inbox? I do see that an expiring reset link was generated.
Hi there, not sure why it wouldn't have been received - but I checked logging and don't see a password reset was ever requested. I just sent the user a new one, will you please have the user check their inbox? I do see that an expiring reset link was generated.
Let us know if that helps!