user vperales@tacitknowledge.com cant reset password, because email to reset is never received, please help
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user vperales@tacitknowledge.com cant reset password, because email to reset is never received, please help
Hi there, not sure why it wouldn't have been received - but I checked logging and don't see a password reset was ever requested. I just sent the user a new one, will you please have the user check their inbox? I do see that an expiring reset link was generated.
Let us know if that helps!