DX Unified Infrastructure Management

Hi Team,

Need little input on a solution design.

We have around 90+ small/tiny hosts ( by capacity) scattered across the globe and requirement is to monitor them. These are all 1/2 CPU, 2 Gig memory, 8 - 10 GB physical storage boxes and we installed Hub software on them to avoid security issues  ( by opening 10 ports to public).

Now the problem is as there are too tiny hub itself consuming 90-100% CPU not leaving any computation power for the service that the host intended to run and as result we are getting hundreds of Queue disconnection and service degradation alarms to the console.

Apart from hub we are also running CDM, processes and net_connect which are almost the killing the host.  

Now, need little help in taking the hub software off those hosts but still monitoring basic parameters like CDM, processes etc.

Note: Turning them into robots is a tried out option and we paused it as it is opening too many number of ports to the internet and package deployment failing despite critical ports being opened.

Hi there

the hosts must be really maxed out if the robot plus hub probe (and 3 other probes) bring them down as the payload is not that high.

The only other suggestion I have is to look into RSP , please check for more details here:

rsp (Remote System Probe) Release Notes - CA Unified Infrastructure Management Probes - CA Technologies Documentation 

Kind Regards,

Martin  Fink

CA Tech Support

Hari,

What is the revision of UIM?

At these hubs what is the revision or hub & robot?

What process is using the cpu & memory?

Are these hubs using a tunnel to connect up?

Are these hubs 2nd or 3rd tier?

meaning is it primary hub > 2nd tier hub > these 90+ hubs?

How many of these 90+ hubs are under their upstream hub?

Has it been verified that the system has it's security scanner excluding the nimsoft directory tree?

What is the OS of these 90+ systems?

What is cpu & memory with the nimsoft robot watcher service stopped?

How much of the 8 to 10gb of disk space is free?

Have the hubs been configured as per these tech docs?

hub and tunnel connection settings in 7.x    
Document ID : KB000072187
https://comm.support.ca.com/kb/hub-and-tunnel-connection-settings/KB000072187

Avoiding communication errors when configuring UIM components and improving tunnel stability for hub-to-hub tunnels
Document ID:  KB000010838
https://comm.support.ca.com/kb/avoiding-communication-errors-when-configuring-uim-components-and-improving-tunnel-stability-for-hubtohub-tunnels/kb000010838

Hari,

Is anything else needed for this discussion?