CA Service Management

  • 1.  File to download in service catalog

    Posted Jun 05, 2018 02:17 PM

    It is possible to configure in an service offering, after opening its form, to have a file or a link do a file that a user can download/open before submiting the service offering?



  • 2.  Re: File to download in service catalog
    Best Answer

    Broadcom Employee
    Posted Jun 06, 2018 01:49 AM

    Good Morning Paulo.

    I found the following information for you on this subject.
    It might help you as a starting point?

    - Create folder: .../FileStore/custom/offering_resources
    - Copy a test.docx file in this folder
    - SC/catalog/forms/forms: Add a new form
    - Put a 'label component on it.
    - In the 'label text' property add:
    <b>The field with the .docx link:
    <br> L2. <a href="http://<my servername>:<port>/usm/FileStore/custom/offering_resources/21954887 Refresh.docx" target="_blank">The .docx Document</a>
    - Click the link while in form-designer
    or
    - Attach the form to an offering
    - Open a request for this offering
    - Click on the 'link' on the form (to open the test.docx).

    Thanks and kind regards, Louis.



  • 3.  Re: File to download in service catalog

    Broadcom Employee
    Posted Jun 06, 2018 10:18 AM

    Good Afternoon Paulo.

     

    A local test works for a .txt file:

    <b>The field with the 1076833_repro_script.docx link:

    <br> L2. <a href="http://HOST:CatalogPort/usm/FileStore/custom/offering_resources/1076833_repro_script.txt" target="_blank">The .docx Document</a>

     

    Kind regards, Louis.



  • 4.  Re: File to download in service catalog

    Posted Jun 06, 2018 03:21 PM

    Thanks

    It worked