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Mail eater error with STARTTLS office365

Question asked by frteixeira on Jun 6, 2018
Latest reply on Jun 8, 2018 by frteixeira

Hello,

 

I tried to configure the mail eater like is described on the following document:

Connecting Maileater to Office 365 Mail - CA Service Management - 17.1 - CA Technologies Documentation 

 

Unfortunately I'm getting the following error messages:

 

ERROR [ForkJoinPool-1-worker-0] c.c.S.m.c.JavaMailIMAPClient - Failed to make connection with STARTTLS to server outlook.com, port 143, trying SSL connection

 

ERROR [ForkJoinPool-1-worker-0] c.c.S.m.c.JavaMailIMAPClient - Failed to connect to the Store.

 

Bellow is the configuration:

 

Can anyone help me to understand what is wrong? What can I do to solve this?

 

Thank you in advance

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