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How to Archive and Purge tickets created before 1st jan 2016 in Ca Service Desk Manager

Question asked by cbscoreteam on Jun 7, 2018
Latest reply on Jun 7, 2018 by Paul_Coccimiglio

Hi Team,

I am planning to Archive and purge all the Tickets created before 1st jan 2016.

Can someone help me what additional query needs to be added while creating Archive and purge rule.

 

Regards,

Kripesh

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