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CA Service Desk 17.1 with ServiceNOW integration

Question asked by Marco Antonio Velazquez Aldama on Jun 8, 2018
Latest reply on Jun 15, 2018 by Paul_Coccimiglio

Hello everyone,

I have a question about the integration of CA Service Desk 17.1 with ServiceNOW.

currently exists an integration connector by default?
If it exists, where can I get it?

or integration is only possible through web service developing an own connector?

I will be very grateful for your response.
Marco V