Symantec Access Management

I'm working with a customer who has an SSO login form that has issues when the user password contains the character representing the British pound:  £.

Old Value:

<input type="hidden" name="SMENC" value="ISO-8859-1" />

New Value:

<INPUT TYPE=HIDDEN NAME="SMENC" VALUE="$$SMENC$$">

The above fix worked for their SSO login form.

They also have Arcot/MFA.  That login form does NOT have issues with the £ character in password, but also uses somewhat different encoding:

<INPUT TYPE=HIDDEN NAME="SMENC" VALUE="UTF-8">

<input type="hidden" name="SMENC" value="ISO-8859-1" />

I also notice the above references to SMENC use slightly different syntax.  I'm not a liberty to post the entire form... is it possible to make any high-level statements about the use of these encodings in combination with Arcot/MFA?  Would it be advisable to use $$SMENC$$ similar to the straight SSO login form?

Hi Richard,

By default we get UTF-8 encoding in Arcot fcc files.

<!-- SiteMinder Encoding=UTF-8; -->

<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">

I would recommend to keep it the same.

Thanks,
Sharan

Thanks for your reply.  I'm not clear on your recommendation... are you saying keep the Arcot form as UTF-8, or use VALUE="$$SMENC$$ similar to SSO?

Please keep UTF-8.

Thanks,
Sharan

Hi, 

You can refer to the below link which might help you :

Configuring the Policy Server for an International Environment - CA Single Sign-On - 12.6.01 - CA Technologies Documenta… 

Regards,

Ram,