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Issue while searching the users in EEM from Assign Task Operator

Question asked by NaveenReddy.Mandala on Jun 11, 2018
Latest reply on Jun 20, 2018 by Jennifer_Jessup

Hello,

 

I am getting below error while searching for users which already exists in EEM and able to login to ITPAM. Please let me know how to get it fixed.

 

 

 

C2o log displays the below error. 

 

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2018-06-11 15:12:52,076 ERROR [com.ca.pam.server.OasisBaseRemoteServiceServlet] [.113.16-8080-10] Error connecting with backend while retrieving users EE_POZERROR Repository Error
com.optinuity.c2o.util.C2OException: Error connecting with backend while retrieving users EE_POZERROR Repository Error
at com.optinuity.c2o.ldapmanagement.EeiamSearch.addUsersInSecurityInfo(EeiamSearch.java:423)
at com.optinuity.c2o.ldapmanagement.EeiamSearch.addUsers(EeiamSearch.java:355)
at com.optinuity.c2o.ldapmanagement.EeiamSearch.retrieveSecurityInfo(EeiamSearch.java:343)
at com.optinuity.c2o.commandobject.SearchUserOrGroupCommandItem.execute(SearchUserOrGroupCommandItem.java:38)
at com.optinuity.c2o.frontcontroller.ClientProxySSBBean.executeProxyCommand(ClientProxySSBBean.java:1732)
at com.optinuity.c2o.frontcontroller.ClientProxySSBBean.executeCommand(ClientProxySSBBean.java:1412)
at sun.reflect.GeneratedMethodAccessor1799.invoke(Unknown Source)

 

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Regards,

Naveen

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