IT Process Automation

I'm looking for a way to check if all agents or touchpoint of an environment are reachable.

Is there a way to get the list of all touchpoints (or agents) of an environment ?

I see in documentation that there is a fonction rgsTouchpoints = getTouchpoints(TouchpointOrGroupName)

but I don't understand how it works.

Please see:

Where can we get a full list of Agents? - CA Knowledge 

select * from PAM_Repository.dbo.ConfigObject where DiscriminatorType='Agent'

Hi,

so I always saw this getTouchpoints Function and never had a usage for it. I just tried to use it, and after some try and error, what I found out is

you need the touchpoint list before using it, so it's useful if you have touchpoints by group

In my cenario

it found something only when I used my Orchestrator's name

so if you only have the name, you don't really need this method (only if you use aggregate touchpoints by groups).

What you'll use:  isTouchpointUp Function 

Do a foreach your touchpoint array, using this function, and you'll get what you need

Alternatively Please see:

select * from PAM_Repository.dbo.ConfigObject where DiscriminatorType='Agent'

Hi,

I don't know how to create a group of touchpoint. Is there a documentation?

Vanessa CHAPLAIS wrote:

 

Hi,

I don't know how to create a group of touchpoint. Is there a documentation?

Please review the documentation on Administering Touchpoints here:

Touchpoint Groups - CA Process Automation - 04.3.02 - CA Technologies Documentation

Thanks Marcel and Michael !