AnsweredAssumed Answered

USS Request a Service

Question asked by PatsyW on Jun 15, 2018
Latest reply on Jun 21, 2018 by Paul_Coccimiglio

When USS is integrated with Service Desk and not integrated with Service Catalog.  USS shows a UI that gives the user an option to Request a Service we customized that UI by adding a field for current location.

When adding and integrating Service Catalog you are presented with 3 options.  Report an Issue. Request a Service or Ask a Question.  The Request a Service gives you the option to choose a service from catalog but our original UI is gone.  Where did it go? 

When I remove the integration with Service Catalog the UI comes back.

I need to be able to recreate the UI with both Service Desk and Service Catalog integrated with USS.  Is that possible?