Yash.Vedantham

How to export users and user details from one instance and import to another?

Discussion created by Yash.Vedantham on Jun 15, 2018
Latest reply on Jun 20, 2018 by Marline_ODea

I have a task to create 30 WCC users in our test instance2. These users are already defined in Test instance1. I have attempted to export the global users, global user groups, users and user groups. However when I import the xml file to the test instance2 the safex command doesn't import the user details (specifically responsibilities). How can I debug or fix the problem?

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