Hi Hubert,
1. Is PS1 and PS2 pointing to the same PStore?
Answer: Yes they are pointing to same Policy store. Verified from Database configuration files
2. Have we checked that PS1 to SStore connection is successful. Does PS1 smps.log show any errors related to SStore.
Answer: We dont have session store in our environment
3. Please check SStore connection parameters like username, IP address, port between PS1 and PS2.
Answer: We dont have session store in our environment
Regards,
Rajesh