Automic Workload Automation

  • 1.  Unable to Start CP's and WP's

    Posted Jun 18, 2018 07:38 AM

    Hello Team,

     

    We have changed AE Database password and restarted the AE engine server. Since then, it is unable to start CP's and WP's. May be it was trying to login with old password. What could be the solution here. Do I need to update the password in AE's ini file, if so in which encryption format should I place the password there?

     

    Thanks,

    Srujan



  • 2.  Re: Unable to Start CP's and WP's
    Best Answer

    Posted Jun 18, 2018 11:32 AM

    Yes the password in the AE INI file will need to be updated. For encryption you will use the ucybcryp.exe utility that is provided in the Tools directory of the image

     

    Regards,

     

    Michael



  • 3.  Re: Unable to Start CP's and WP's

    Posted Jun 18, 2018 12:56 PM

    Thanks Michael,

     

    I tried running ucybcryp.exe but it is not getting opened, not sure what is the reason.

     

    Thanks,

    Srujan



  • 4.  Re: Unable to Start CP's and WP's

    Posted Jun 18, 2018 01:00 PM

    Refer to this section of the manual: Encoding Passwords 

    Its explain/have example how to run it.



  • 5.  Re: Unable to Start CP's and WP's

    Posted Jun 26, 2018 03:47 AM

    try the different ucybcryp.exe on different machine.