Thanks for the information, I will unmark that reply as the "correct" and as you mention "SEND_mail" that appear to be referring to the Automic Engine/Automic Workload Automation product line, I will move this thread to the space/section.
As for your question, by default the AE does not have an out of the box function for this but this can still be done. For example, using the AE to send an email to trigger a sms (with the help from a 3rd party or the phone carrier).
Example:
Use Email to Send Text Messages (SMS) to Mobile Phones for Free
There has been a discussion on the past which talk about using the automation engine & phone call (but it also mention some sms and how other user have accomplish so) that may be relevant for you.
Edit: Link to discussion post
Generate a phone call from Automic