CA Service Management

  • 1.  SAM-APM Integration Query

    Posted Jun 18, 2018 09:06 AM

    We are implementing CA SAM with APM, the Organization  and Site data is blank in APM(Please consider APM as ITAM). Please let us know will it have any impact while Data loading in CA SAM.

     

    Also let us know what are the mandatory data required from APM(Please consider APM as ITAM) , while integration and Data Upload in SAM.



  • 2.  Re: SAM-APM Integration Query

    Posted Jun 19, 2018 06:52 AM

    Hi Madanraj,

     

    Please review the below documentation which may provide some insight:

     

    Integrate CA SAM with CA APM - CA Service Management - 17.1 - CA Technologies Documentation 

     

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    Kind Regards,

    Brian