Symantec IGA

Expand all | Collapse all

Unlock Link - passing username via cred provider

  • 1.  Unlock Link - passing username via cred provider

    Posted Jun 18, 2018 11:32 AM
      |   view attached

    Environment: IM R14.0 SP1 on Wildfly
    Use Case:
    • User account is locked
    • Credential provider has “Unlock Account” link
    • User should be able to click unlock accoun4vf
    Problem: Link not passing username variable to task
    1. I am not getting the proper userID passed to the unlock task. It should be rogers4 in the example below:
    2. The url has the variable substitution for the userID, but it does not seem that this userID is passed to the unlock task.
    a. In the example it should be rogers4.
    b. Link is: http://im1.com:8080/iam/im/ootb4pub/ui7/index.jsp?task.tag=nfcuUnlockAccounts&facesViewId=/app/page/screen/fp_identify_user.jsp&action.nfcuUnlockAccounts.identify=1&USER_ID=%username%
    c. According to the doc, this should pass the username, unless there is something here I am missing.
    3. I only see the idmadmin id, which is the default administrator, so I never see the locked account for rogers4.
    ANY IDEAS APPRECIATED….

     

    (See screen shots in attachment)...

    Attachment(s)

    pdf
    unlock account -IM R14.pdf   329 KB 1 version


  • 2.  Re: Unlock Link - passing username via cred provider

    Broadcom Employee
    Posted Jun 28, 2018 07:29 AM

    Hello Daniel,

    This would require some troubleshooting, it would be best if you open a support case for this.

    Thank-you



  • 3.  Re: Unlock Link - passing username via cred provider

    Posted Jun 28, 2018 07:35 AM

    Yes. I did open an issue. Thanks.



  • 4.  Re: Unlock Link - passing username via cred provider

    Broadcom Employee
    Posted Jun 28, 2018 07:45 AM

    Great.