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ITPAM to assign pending action to group

Question asked by chison.cai on Jun 20, 2018
Latest reply on Jun 20, 2018 by chison.cai

For CA Service Catalog, I know in the fulfillment process in ITPAM, it use "assign pending action" to tell the CA SC that which one or more users to do the fulfillment actions.

 

I am wondering if ITPAM can tell the CA SC which EEM group to do the fulfillment actions?

 

I want to utilize the take/return feature in CA SC. But I found that it only available when the action is assigned to the EEM group.

 

Thanks.

 

Regards,

Chison

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