CA Service Management

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  • 1.  No service is available to Take/Return

    Posted Jun 20, 2018 04:26 AM

    I can assign the actions to multiple assignee or the EEM group  in ITPAM's fulfillment process.

     

    I can click the take/return button. But I am not able to select service option and finish take/return in SC. It always display "No service is available to Take/Return".

     

    Please help.



  • 2.  Re: No service is available to Take/Return

    Posted Jun 21, 2018 10:40 AM

    Hi Chison,

     

    Please let me know if this was ever working before and do you see this behavior on all the browsers

    ( Internet Explorer/ Chrome/Firefox). What is the exact version of Service Catalog ?

     

    Thanks

    Chitra



  • 3.  Re: No service is available to Take/Return

    Posted Jun 21, 2018 11:21 PM

    No. We didn't see this function works before.

    It's CA SM 17.1