AnsweredAssumed Answered

need full name of expected status from getvalidtransition method in casdm

Question asked by tims.registration on Jun 21, 2018
Latest reply on Jun 29, 2018 by pier-olivier.tremblay

Hello All,

 

we are fetching web service for all expected status transition of current status of ticket or incident, we got the service getValidTransition() and got required expected status as well. But it is giving status code, we need its full name. How to get status fullname  with this service?

 

Regards,

Sushma

Outcomes