Automatic ticket creation

Discussion created by lennie.currington on Jun 21, 2018
Latest reply on Jun 22, 2018 by lennie.currington

Would anyone have the steps to follow to automatically open tickets in CASD for failed UC4 mainframe jobs? I know that we open tickets automatically for other scheduling packages based off of messages in the log, but since UC4 is server based with only an agent on the mainframe we are not seeing the same kind of messages in the log