CA Service Management

  • 1.  How to remove service option from multiple service offering

    Posted Jun 22, 2018 09:33 AM

    Hi Team ,

     

    I have created service option in catalog which is by default assign all service offering. please suggest me back-end procedure to remove it form few of them .

     

    we are working on catalog 14.1 



  • 2.  Re: How to remove service option from multiple service offering

    Broadcom Employee
    Posted Jun 22, 2018 11:24 AM

    Hi,

     

    Has it been added to each in turn, i.e. can you remove it from Catalog > Service Offerings > Offerings > (the offering you wish to edit) > Definition ?

     

    Thanks

    Iain



  • 3.  Re: How to remove service option from multiple service offering

    Posted Jun 27, 2018 06:51 PM

    Hello Iam,

    There were 100 service options which should have been associated with one service offering but after creation it got attached to 130 service offerings.I manually went to each service offering -> edit the service option selection -> unchecked the box for that service option.This was time consuming.Could you please give some other alternative?



  • 4.  Re: How to remove service option from multiple service offering

    Broadcom Employee
    Posted Jun 28, 2018 04:23 AM

    That does sound like a bug somewhere, and certainly not regular behaviour. I suspect you'd be best off raising a support case if it happens again. The method you're following is the safest way to repair it, however.



  • 5.  Re: How to remove service option from multiple service offering

    Broadcom Employee
    Posted Jun 25, 2018 09:27 AM

    pallavi.anand 

    Do you have any additional questions regarding this topic?

     

    If not, please mark one of the provided answers as Correct so that this thread can be closed.