Hi,
We have P1 scenario that needs manual notification sent out to the people to join the bridge. If i have one CI impacted then the particular CI will be mapped to the incident and will send out text as "Unit:1023 is affected". When we have multiple CI's affected scenario the CI field in the incident will be empty, in that case we need to send out "Unit: Multiple Unit is affected" Is it possible to achieve?
Is it possible to create a variable and have if then else condition over there?
Thanks,
Pramila