Clarity

Leadership is asking for information on license types and what functionality is available under each, is there an updated document out there somewhere? I was able to find this from 2011! https://support.ca.com/phpdocs/0/5590/5590_r121_userrights.pdf

Hi Linda,

Here's a link to the documentation that provides the latest details on License Types: https://docops.ca.com/ca-ppm-saas/15-4-1/en/administration/configure-secure-authentication-user-accounts-and-passwords/v… The section on this page 'Functionality by User License Type' breaks down the access by what is designated as full, restricted and view only. 

Regards,

Kristin Schroer

Thank you!

Hi Kristin,

This link appears to address SaaS version only, as I'm looking at 15.5.1 on-premise and I do not see the full, restricted and view types - only viewer, creator, participant and Studio.

Regarding types and how they are counted, seems like there is a problem:

• Studio: 
  • When I grant Dashboard rights (Personal\Dashboard) the user gets the ability to create portlets - No Studio license is granted - Great. Working as expected.
  • When user creates a portlet, they get instance rights to edit their own portlet's definition - A Studio right is now counted -
    • Not working as expected.
    • The instance right indicates that it is dependent on Administration - Studio right, which the user does not have.
    • However, the user still is counted as having a Studio license assigned.
    • Studio licenses are prohibitively expensive, defeating the purpose of Personal Dashboards.
    • We've only a few people with this Personal Dashboarding capability - we can kill this feature if we must.
• Custom objects we've developed:
  • Users granted create/edit access to the custom object/sub-object content we create, require a Creator license.
  • For creating/editing risks/issues, team members only need a Participant license.
    • Why do these same team members need a Creator license to edit content we created ourselves?  This is a disincentive to use Clarity for such things.  Rather, it encourages one to look for other solutions. 

Currently, all of our license types, per purchasing agreement, are "Full" or "Creator."  Therefore, we haven't been looking at this "License Information" portlet.  On new license purchase, I have been asked to look at the lower cost licenses, but not seeing how we could use them, when things we expect to see as "Participant" instead are counted as "Creator."

Seems that this License Information portlet isn't counting correctly.

Dale

What you are looking at seems to be the license model v12 and prior. It has been updated twice since then and that might be one reason why you think the license information portlet isn't counting correctly.

See

https://communities.ca.com/message/241759489?commentID=241759489#comment-241759489 

I think to update the license model is one way street and should have been done during your license audit.

I remember in r8 with the old license model instance rights to portlets did not result in studio rights while global did. That was the work around to avoid studio licenses. You make it sound that the current license information portlets and licenses do not work that way any more even if your have not updated the license model.

If you make a copy of your system for a test environment you can explore the results if you change the license model.

Since we only have one license type per our license/purchasing agreement, this may be why this ‘license information’ portlets and their queries have gone out of date on us.

How does one get the newest versions?  Are they in the upgrades and we missed installing them?

Dale

Hi Dale,

You can change the setting in the CSA on the System Page under Properties for your servers.

License type is usually based on your version of Clarity.  If your current contract still states an old license type, please talk to your sales person.

If things still aren't making sense to you, please open a new case and one of us will be happy to help you.

Sincerely yours,

Jeanne Gaskill

The new model  came with the new versions. It is there even if you did not choose it. You can choose the new one any time.

In

https://docops.ca.com/ca-ppm/15-6/en/administration/csa-clarity-ppm-system-administration 

System properties general section

Thanks!  Will check this out and see if it makes more sense with our contract.

Dale

Thanks, Jeanne.  Between you and Urmas, I now understand how the system recognizes different license type per contract and how to update our system.

Dale

You can get the license requirement for the rights from the database. Using that you can design the security model to give the minimum license requirements

In the case of portlets in 15.3 the Definition editor right Global and Instance both appear to require Studio or Full