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CA Service Catalog group of approvers

Question asked by dhrzic on Jun 27, 2018
Latest reply on Jul 2, 2018 by Louis_van_Amelsfort

Hello everyone,

 

I've a question regarding CA Service Catalog and CA USS where I need to configure approval process where in EEM users are populated into groups and where to that groups supervisor/manager is a group of people.

 

So the idea is when end user opens a request via USS, the "manager" or "approver" should be a group of people. Is this possible by creating a policy on Service Catalog, and if yes how can be this done, or maybe some idea how to accomplish this kind of approval process?

 

Kind Regards,

 

Domagoj

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