We have installed Jasper 6.3 for servicedesk manager 17.1. We need to import jasper default reports for sdm to show it to the customer. How can show pull default reports.
Follow the steps located at Install and Configure CABI JasperReports® Server r6.3.0 for CA Service Management - CA Service Management - 17.1 - CA Te… to configure JasperSoft for use with CA SDM 17.1
WHile importing report content folder. Im getting warning ....and i cant see reports in View, Repository, Organizations, servicemanagement, capability, reports....
""The folder /organizations/servicemanagement/capability belongs to an organization that does not exist in the target server.skipping this folder.""
As Paul's link mentioned, https://communities.ca.com/external-link.jspa?url=https%3A%2F%2Fdocops.ca.com%2Fca-service-management%2F17-1%2Fen%2Finte… did you create an organization called servicemanagement prior to importing the content in the zip file?
I am also facing same issue. Do you find any solution for this issue. If yes, then please help me out.
DId you try my suggestion as noted in Jasper OOTB report import error for servicedesk
Thanks for the concern.
Yes I have tried each and everything but still same issue
What is the exact name of the organization you have created?
As Raghu.Rudraraju has requested, what is the exact name of the organization you have created?
Retrieving data ...