Hi,
Idcheck.bat from the workpoint tool <CA_Identity_Manager_Install_DIR>/admin_tools/Workpoint/bin folder will resolve the duplicate key violations.
Steps to resolve:
• Edit <CA_Identity_Manager_Install_DIR>/admin_tools/Workpoint/bin/IdCheck.bat .
• Based on the Workflow database type, update the database CLASSPATH with the appropriate JDBC driver.
• Run Idcheck.bat and connect to Workflow database
• Analyze and Fix the key violations if any.
You will then be able to import/save workflow process from workpoint designer Wizard.