Hi All
I am able to see metrics for a specific robot in performance reports.But when I click the same robot in USM page its shows that no metrics available.
Not able to add this robot in groups also.
Please help me with this issue.
Regards,Usha
Hi
Please check below KBs which should help with this
https://comm.support.ca.com/kb/ump-no-metrics-available-displayed-for-many-nodes/kb000034008
https://comm.support.ca.com/kb/missing-robots-andor-robot-metrics-in-unified-service-manager-usm/kb000033910
https://comm.support.ca.com/kb/missing-metrics-on-robot-even-after-updating-null-cimetric-ids/kb000045093
https://comm.support.ca.com/kb/i-am-having-issues-seeing-data-in-usm-but-i-can-see-it-in-prd-and-i-want-to-fix-it/kb000010117