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Change Autoreply mail subject and body in case of Maileater

Question asked by Mauritius-Telecom-Support on Jul 4, 2018
Latest reply on Jul 4, 2018 by Mauritius-Telecom-Support

We are using maileater for auto creation of incident from mail. When incident is created, a reply is sent to end user mentioning ref_num of incident. It is required to change reply mail subject and body. Please suggest steps and way of change out-of-the-box reply.