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looking to change IP address of CA ServiceDesk Server

Question asked by SinghRavi on Jul 4, 2018
Latest reply on Jul 4, 2018 by oyapa01

Hi All,

We are using CA Service Desk 17.0 ( two CA Service Desk in conventional  ) in our environment .Currently we are using IP subnet of 192.168.X.X  in our all CA Service Desk   servers machines.Recently we did some change in IP addressing and planning  to change CA Service Desk machines  IP addresses from 192.168.X.X to 10.10.X.X(New Subnet).


Please help and suggest  me  on following points:-

1.To change IP address  of CA Service Desk  Machines,  which CA doc we need to follow ?

2.Any down time required to complete this activity ?

3.Any other suggestion .

4.There is any chance of data loss and any other challenges ?